In a deregulated market, consumers have the power to choose their energy provider if they’re not happy with the one they have. But, they may have questions such as, what are the reasons to switch brokers? And how do they go about doing it without disrupting their service? Here’s everything you need to know to show prospective clients how switching energy brokers can save them money on energy.
Reasons to Switch Energy Brokers
They may be thinking, “My broker is fine. I don’t need to switch.” But, there are actually a few reasons why they might want to consider changing brokers.
1. They’re not happy with the service
If they’re not happy with the level of customer service they’re receiving, it may be time to switch brokers. They have the power to choose their energy provider, so they should feel comfortable and taken care of by their broker. If they don’t, it’s time to find someone new.
2. Their rates have increased
If their energy rates have gone up, it may be time to switch brokers. A good broker will work to get them the best rate possible. If their broker isn’t doing that, it’s time to find a new one.
3. They want to go green
If they’re interested in going green and using renewable energy, some brokers specialize in that. If their broker doesn’t offer what they’re looking for, it may be time to switch.
How to Switch Energy Brokers
Now that you have the reasons to switch brokers to present to prospects, let’s talk about how to walk them through the process.
1. Check if there are any cancellation fees
Before switching brokers, they should check to see if there are any cancellation fees. They don’t want to be stuck paying a fee just to leave their current broker.
2. Choose a new broker
There are a few things to consider when making choosing an Energy Broker. Provide them with all of the reasons why they should choose you as their new energy broker. First, by comparing your rates and plans to other energy brokers. Also showing that you are licensed and accredited. Then, direct them to your customer reviews so they can get a feel for the customer service they can expect.
3. Make the switch
Tell them that once they’ve decided, the process of switching is simple. All they have to do is contact you to make the switch.
We hope these tips help you increase your client base!